Yes. Every item on Inbound is sourced directly from the brand's official store — not a reseller, not a third party. When you order, we go to the brand's own website and purchase it for you. That's the only way we operate.
2–3 weeks from order confirmation. Every item is sourced directly from the brand and shipped straight to you. You'll receive a tracking number once it's on its way, and you can follow the full journey on our tracking page.
Simple. You tell us what you want — brand, product, size, colour — on our Make It Inbound page. We quote you within 24 hours via WhatsApp. You confirm, we order it directly from the brand, and ship it to your door. Full breakdown on The Process page.
No. Just tell us the brand, product name, size, and colour — we'll find it. A link helps if you have one, but it's not required.
Anywhere in India. Pan-India delivery, no restrictions.
UPI, credit and debit cards, net banking, and all major Indian wallets. Payment is collected at the time of order confirmation.
Yes — within 7 days of delivery for unused items in original condition with tags attached. Since every item is sourced specifically for your order, we ask that returns are for genuine issues only. Message us on WhatsApp and we'll sort it.
We check availability before quoting you, so this rarely happens. If it does, we'll let you know straight away and either find an alternative size or colour, or issue a full refund — your call.
Every item is sourced directly from the brand and shipped straight to you — that takes time. It's the trade-off for getting the real thing at a fair price. And honestly, 2–3 weeks for a product that isn't available here at all is pretty solid.
Log into your account and visit our Track Order page — you'll see exactly where your order is across every stage. We'll also update you on WhatsApp at key milestones.
WhatsApp is the fastest way — message us here. We typically respond within a few hours.